Role Description:

• Engage with potential customers via incoming and outgoing calls or emails to identify new business opportunities.
• Clearly understand customer requirements and respond to their queries with patience and professionalism.
• Share qualified leads or customer details with the concerned team for follow-up and conversion.
• Inform customers about our latest products, services, offers, or promotional campaigns.
• Accurately collect and record essential customer information such as name, address, and contact details.
• Maintain proper records of conversations and customer responses during calls.
• Please note: This is not a target-based role—your primary responsibility is effective and courteous communication.

Qualifications:

• Excellent verbal communication and interpersonal skills
• Experience in customer service and telemarketing is advantageous
• Ability to work independently and manage time effectively
• Strong problem-solving and negotiation skills
• Basic computer skills (MS Office)
• High school diploma or equivalent; a bachelor’s degree is a plus
• Experience in education consultancy or related fields is advantageous

Job Details & Benefits:

• Location: 1st Floor, SCO 45, Sector 42C, Chandigarh
• Salary: ₹15,000/month
• Working Hours: 9:30 AM – 6:00 PM (Monday to Saturday)

Why Join Us?

• Supportive work environment
• On-time salary every month
• No sales pressure or targets
• Opportunity to enhance communication and customer handling skills